Anker Prime Power Bank, 20,100mAh 3-Port Portable Charger with 220W Max Output, Two-Way Charging, TSA-Approved, App Control, for MacBook, iPhone 17/16 Series, and More (Base Not Included)

Prime PowerBank(20K,220W) Prime PowerBank(26K,300W) Prime USB C Charger(160W) Prime Qi2 25W Charger Prime Qi2 25W Car Charger Prime 250W Desk Charger Prime 240W USB C Cable Why does the power bank charge fewer times than expected? Some energy loss (typically 30 - 45%) is normal during power conversion because of battery and circuitry design. After conversion, a fully charged 20,100 mAh power bank provides about 11,250 mAh to your devices. Why can't the power bank reach maximum power when recharging? Make sure the cable supports 100W (5A). Third-party chargers only provide maximum power under the PD protocol. Heating during charging is normal. To protect the battery, power may drop. Charge in a cool area and avoid powering other devices. Why does charging slow down or stop before my phone is fully charged? iPhones may pause charging at 80% to protect battery health, especially when the phone becomes warm. Charging resumes after the phone cools down. Some phones also pause at 80% when battery optimization is enabled. Check your battery settings. Is it normal for the power bank or connected devices to feel warm during charging? Yes. Devices may warm up during long charging or when used for gaming or video. Metal casings can feel warmer because they dissipate heat more efficiently. Use the product in a cool, ventilated place (32 - 77°F / 0 - 25°C). Why doesn't Anker Prime Power Bank (20K, 220W), model A110B, charge my device at the expected wattage? Charging speed is determined by your device. Each device has a max input limit, and charging power decreases as the battery fills. A 60W cable limits charging to 60W, so use the included 240W cable. High temperatures may also reduce charging speed.